Privacy Policy

Last updated: March 2025

Introduction

BugyFly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our browser extension and website (collectively, "Services").

Information We Collect

Information You Provide

• Account information (email address, name)
• Issue reports and screenshots you create
• Integration credentials (API tokens for issue trackers)
• Feedback and support communications

Automatically Collected Information

• Browser type and version
• Operating system
• Usage statistics of the extension
• Error logs
• Basic website interaction data

How We Use Your Information

We use the collected information to:

• Provide and maintain our Services
• Process and deliver your bug reports
• Integrate with your chosen issue tracking systems
• Improve our Services
• Send you important updates and notifications
• Respond to your requests and support needs
• Analyze usage patterns to enhance user experience

Data Storage and Security

• All data is encrypted in transit and at rest
• We use industry-standard security measures to protect your information
• Issue tracker credentials are encrypted and securely stored
• Screenshots and reports are temporarily stored and automatically deleted after successful delivery

Data Sharing and Third Parties

We share your information only:

• With issue tracking services you explicitly connect to
• With service providers who assist in operating our Services
• When required by law or to protect our rights

We do not sell your personal information to third parties.

Browser Permissions

Our extension requires certain permissions to function:

• Access to current tab for screenshot capture
• Storage for saving preferences
• Network access for sending reports
• Clipboard access for copying report content

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of non-essential communications

Cookie Policy

We use essential cookies to:

• Maintain your session
• Remember your preferences

Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

• Posting the new policy on our website
• Sending you an email notification
• Showing an in-app notification

Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@bugyfly.com
• Website: https://bugyfly.com/

International Data Transfers

If you are accessing our Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries.

Data Retention

We retain your information for as long as necessary to provide our Services and comply with legal obligations. You can request deletion of your account and associated data at any time.